Hail & Storm Damage in New Braunfels, TX


Hail damage on a roof is easy to miss from the ground. Hailstones can bruise shingles, loosen the granules that shield them from the sun, crack tile, or dent metal, and none of it has to leak right away to be a problem. Water finds the weakened spots later, during an ordinary rain, and by the time a stain shows on a ceiling the decking underneath may have been wet for some time. Wind adds its own damage by lifting or creasing shingles and throwing branches onto the roof. Sorting out what a storm actually did takes someone who will walk the roof, study each slope, and tell fresh damage from ordinary wear, because the signs are subtle and most homeowners are not positioned to read them. A thorough inspection is what separates a repair that addresses everything from one that fixes only the leak that happened to show up first.


In Central Texas, hail is most common in spring, and National Weather Service storm reports have included quarter sized hail in New Braunfels, including in May 2025. For a homeowner here, a spring storm is a good reason to have the roof looked over, and knowing what a hail and storm damage inspection checks for makes that call easier to place.


We bring over 30 years of roofing experience to every roof we inspect, and as RHR Roofing Co. we've provided trusted hail and storm damage services in New Braunfels, TX as a family owned and operated company. We work on shingle, metal, and tile roofs, keep homeowners informed from the first inspection through the final walkthrough, and help with the roofing insurance claims process when storm damage is involved.

About New Braunfels, TX

New Braunfels was founded in 1845 by German settlers along the Comal and Guadalupe Rivers in Comal County, where the Texas Hill Country meets the coastal plain. The city sits along Interstate 35 between San Antonio and Austin, and its German heritage still shows in its architecture, food, and festivals. Comal Springs feed the Comal River, which flows through the middle of the city itself.

Steady growth has made it one of the fastest growing cities in the country, with new subdivisions rising beside older neighborhoods near downtown and the rivers. Historic buildings downtown stand a short distance from newer shopping areas, so the city holds construction from many different eras.


Residents spend time at Landa Park, float the Comal River, and visit the Gruene Historic District, home to Gruene Hall, a dance hall dating to the 1800s. Wurstfest, the city's annual sausage festival, draws crowds each fall, and summers stay long and hot across this part of Central Texas.

What Texas Insurance Policies Mean for Hail & Storm Damage After a New Braunfels Storm

After a hailstorm, a homeowner has two things to sort out: what the roof needs and how the insurance policy treats the damage. Texas homeowners policies commonly carry a separate wind and hail deductible, often calculated as a percentage of the home's insured value instead of a flat dollar amount, so the size of the repair matters to the claim.


That is why a written, photographed inspection carries weight. Documented damage on each slope, including cracked tile, dented metal, or bruised shingles, gives an adjuster and a contractor the same picture to work from and keeps the scope of repairs from being disputed later.


Homeowners can help themselves by noting the date of the storm, photographing what is visible from the ground, and keeping receipts for any temporary protection. Deciding what to repair and what to file is easier with an inspection in hand, and a contractor who understands the claims process can explain what an adjuster is likely to look for.

Happy Customers in New Braunfels, TX

Chris and Rhett both came out to check out my roof and to bid the replacement. They worked hand in hand with our insurance company to ensure the roof was replaced quickly. The quality of work done far exceeded our expectations. They listened to everything we wanted and then went above and beyond. Any roof issues, repairs, questions or replacements in the future… RHR will be my first call.


 

Cody R.

Absolutely professional roofing experience! Chris Jimenez and his crew could not have done a better job in installing my new roof. They went well above and beyond all expectations. I highly recommend RHR Roofing.


 

Gloria L.

RHR Roofing helped us with roof replacement for my father’s home. This whole experience could not have been easier and more pleasant! The owner, Chris, went far beyond our expectations in answering questions and helping us navigate insurance details. I highly recommend this company for all your roofing needs!


 

Sherry L.

Beyond satisfied with RHR. From the moment I reached out to them they were very responsive and super helpful. This was my first experience dealing with a new roof and these guys made it super easy and effortless on my part. With their inspection and recommendations I was able to get everything done the day after I heard back from my insurance. These are the guys to go with, do yourself a favor and have RHR Roofing help you out!


 

Billy W.

My roof had hail damage and I was referred to RHR Roofing from a friend of mine.  From start to finish, Rhett and Chris made the entire process easy and I was kept informed. Chris assisted with my insurance claim. Rhett and Chris scheduled a time to inspect my roof on a Monday and the roof was repaired by Friday of the same week. They exceeded my expectations and they were a pleasure to work with. I highly recommend Rhett and Chris @ RHR Roofing for all your roofing needs.


 

Teresa G.

RHR helped with an insurance claim on our roof. Both Rhett and Chris were extremely responsive and professional. The quality and speed of the work was fantastic. I would recommend them to anyone for their roofing needs.


 

Mario G.

What a Hail & Storm Damage Roof Inspection and Repair Looks Like

A storm damage inspection covers more than the shingles or tiles in plain view. The inspector checks each slope, the flashing around chimneys and vents, the gutters, and soft metal items, which often show hail marks that indicate what the rest of the roof has endured. Some problems only show up on closer inspection.


If damage is found, the first step is usually to protect the home from further water damage. Repairs then range from replacing a few damaged pieces to reworking a larger section, and when impact has spread across most of a roof, a full replacement may be the more sensible route. Matching the roof's existing material and color is part of that decision.


Good records support the whole process. A report that lists what was found, with photographs of each affected area, makes it easier to talk with an insurance company and to compare repair options. Homeowners should feel free to ask a roofer to explain each finding in plain terms and to show what supports it.

Why New Braunfels Residents Trust RHR Roofing Co.

Family ownership, clear communication, and a BBB A+ rating explain why we've provided dependable hail and storm damage services in New Braunfels, TX, and why homeowners hear from us at every stage of a repair instead of only at the start and end of the job, so nothing comes as a surprise.


As a family owned and operated company, we carry roofing knowledge passed down within the business, and we hold ourselves to the same standard on a single repair as on a full installation. Our crews work to meet deadlines and respect the time of the families they serve, and every question gets a clear answer.


Storm damage often comes with an insurance claim, so we also help homeowners work through the roofing insurance claims process, putting together the inspection details and documentation that the process typically calls for. That support takes pressure off homeowners at a stressful moment and keeps repairs moving in an organized way.

Hire Us! Experienced Hail & Storm Damage Services in New Braunfels, TX

When you hire RHR Roofing Co. for experienced hail and storm damage services in New Braunfels, TX, you get a family owned crew that treats every roof with the same care, from the first inspection to the cleanup once the work is done and the site is left in good order.


Reaching us takes a call or a message through our contact page describing what happened to your roof, and you can include photos of the damaged area to help us prepare. We will arrange an inspection, explain what we find in plain terms, and answer your questions along the way.


With over 30 years of roofing experience, we have repaired and replaced roofs of different materials and ages, and we bring that same depth to every New Braunfels home, whatever the size, pitch, or type of roofing involved, so each homeowner gets thorough, dependable guidance. That depth helps us explain options clearly and recommend what actually fits each home.

Frequently Asked Questions

1. How soon after a storm should a roof be inspected?

 As soon as it is safe, and ideally before the next round of rain. Early inspection catches damage while it is still limited and gives you clear records. Give us a call to set up a visit.


2. What does hail damage look like on a shingle roof?

 Look for dark spots where granules have been knocked loose, small bruises you can feel, and granules collecting in gutters or downspouts. Damage can be subtle from the ground, so a close inspection of each slope tells the full story.


3. Can hail damage a metal roof even if it does not leak?

 Yes. Dents and loosened fasteners can affect how a metal roof sheds water over time, even when nothing is dripping yet. An inspection separates cosmetic marks from damage that actually needs repair. Ask us to take a close look after any hail event.


4. Is it safe to check my own roof after a storm?

 We recommend staying off it. Wet or damaged surfaces are slippery, and walking on cracked tile or weakened decking can cause injury or more damage. Photographs from the ground and a professional inspection are the safer approach.


5. What signs of storm damage can show up inside the house?

 Ceiling stains, peeling paint, damp insulation in the attic, and a musty smell can all point to water getting in through storm damage. If you notice any of them, tell us when you call so we can look closely.


6. What happens if damage is found on only part of the roof?

 That depends on what portion of the roof is affected and how old the material is. Sometimes a targeted repair is enough, and sometimes replacing a section or the whole roof makes more sense. We explain the options plainly.


7. What should I photograph before a roofer visits?

 Take clear photos of any visible damage, ceiling stains, and debris on the roof or lawn, and note the date of the storm. Those details help us and your insurance company understand exactly what happened.


8. How do I schedule a hail damage inspection?

 Send us a message through our contact page or call our office with a short description of the storm and any damage you have noticed. We will find a time to inspect your roof and talk through what we find.

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